AI Coaching
Always-on coaching for your team – suggested phrasings, escalation tips and policy-grounded next steps.
AI
An AI assistant that knows your salon
From product recommendations and salon procedures to everyday questions, your team can ask gellibn by text or voice and get clear, practical answers using your salon's information and industry knowledge.
gellibn doesn't just answer questions. It can take action for you, from sending team messages to updating salon documents, all with your approval.
- Cancel or change anytime
- Setup support included
Download the app
“How can I improve my retail sales this month?”
Based on your last 3 months of feedback, here are some
tailored tips:
1. Timing matters – Your best retail sales happen during colour processing time. Use those 30-40 minutes to discuss aftercare.
2. Ask, don't tell – Instead of "You should get this," try "What are you currently using at home?"
3. Bundle it – Your colour clients who bought shampoo + treatment together had 40% higher rebooking rates.
Would you like me to draft a goal for retail sales this month?
Trusted by leading brands
how gellibn brings your knowledge to life
Quick Actions
Draft messages, feedback notes and updates with one tap. Every action is human-approved before sending.
Ask Your Docs
Grounded answers from your handbook and policies – cited so people can verify the source.
what you get
Meet your team's smartest colleague. An AI assistant that knows your salon business inside out – from policy documents to product manuals and resources – available through text or voice, anytime.
- Text chat with streaming AI responses
- Voice conversations
- Company knowledge base
- Action drafts with user confirmation
- Search docs, feedback, staff & the web
- Full conversation history
how teams use it
The assistant is built to reduce friction, not replace judgement. People stay in the loop where decisions matter.
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Upload policies, guides and knowledge documents so answers stay grounded in your business.
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Ask by text or voice from the app your team already uses each day.
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Review AI-drafted actions before anything is sent, changed or escalated.
The AI assistant is a game-changer. New team members can ask it anything about how we run the business and it answers instantly. We get them on the floor in half the time.
James Oluwole
Salon Owner at Stones Corner Hair
FAQs
Where do the assistant's answers come from?
Answers are grounded in the documents, policies and knowledge you have uploaded, plus the staff and feedback context inside your workspace. The assistant cites the source it used so people can verify the underlying document rather than relying on a generic web answer.
Is our staff and company data used to train AI models?
No. gellibn uses enterprise OpenAI endpoints with training disabled. Your documents, conversations and staff data are not used to train foundation models, and access is scoped to your workspace.
What does "human in the loop" actually mean here?
When the assistant wants to take an action – sending a message, recording feedback, updating a record – it drafts the action and shows you a confirmation step first. Nothing leaves the app or changes data until a person approves it.
What happens when the assistant doesn't know the answer?
The assistant is designed to say so rather than guess. It will either point the user to the closest relevant document, suggest a person to contact, or escalate to a human admin – instead of producing a confident-sounding answer that has no source.
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