Quick summary
Fronis Investments Pty Ltd (trading as gellibn) collects personal information to enable platform usage, facilitate communication, enhance services, and satisfy legal requirements.
We do not sell your data. You're always in control – you can access, correct, or delete your information.
EU-based users should review Section 16 for GDPR-specific rights.
1. Policy scope
This policy applies to:
- www.gellibn.com website
- Mobile and web applications
- Direct services provided
- Data collected through interactions (marketing, sales, support)
Users consent to data collection by using the services. We may update the policy with significant changes communicated via account notification or email.
2. Personal information collected
General user information
Name, email, phone, business name, login credentials, payment details, and contact form submissions are collected to establish accounts, deliver services, process payments, and respond to inquiries.
Marketing data
Email addresses and engagement metrics are gathered to distribute updates, newsletters, and promotional materials, with opt-out available anytime.
Employee information
Names, roles, shift data, performance records, and contact details are collected to enable customer organizations to manage teams through gellibn.
HR information
Contact details, CVs, tax records, payroll information, and background checks are obtained for hiring, employment, and onboarding purposes.
3. Collection methods
Information is obtained through:
- Direct submission via forms, phone, email, or face-to-face interaction
- Platform and website usage (including cookies and IP addresses)
- Authorized third-party integrations
- Public sources or references when applicable
We attempt to notify users when information originates from external sources.
4. Information usage
Personal data supports:
- gellibn service provision
- Support request and inquiry responses
- Payment processing and account administration
- Platform improvement and development
- Opt-in updates and communications
- Aggregate, non-identifiable usage analysis and benchmarking
We do not sell information.
5. Information disclosure
Data is shared with:
- Service providers (cloud storage, email services, IT support)
- Payment processors
- Authorized advisors or integrations
- Regulators, law enforcement, or government bodies (when legally required)
- Potential business buyers
- Data processors bound by strict protection agreements
All transfers occur securely with limited usage scope.
6. Sensitive information
Sensitive data (health, ethnicity) is collected only when:
- Explicit user or employee consent is provided
- Necessity for service delivery or legal compliance exists
Sensitive information is excluded from marketing activities.
7. Direct marketing
Recipients may opt in or out of promotional communications anytime. Opted-in users receive an "unsubscribe" link in each email for easy withdrawal.
8. Credit information
Credit-related information may be collected for customers receiving extended payment terms. Details are available in the Credit Reporting Policy upon request.
9. Anonymity and pseudonymity
Where feasible, users can interact anonymously or under pseudonyms. However, most services require verified identity.
10. Cross-border transfers
Personal information may be transferred and stored internationally in Ireland, Estonia, Netherlands, Philippines, UK, USA, or elsewhere. We implement appropriate safeguards including Standard Contractual Clauses with reputable service providers.
User consent to such transfers is granted through service acceptance.
11. Data accuracy
Users are encouraged to notify us of changes to keep records current. Contact: support@gellibn.com.
12. Data protection measures
Reasonable protective steps include:
- Encryption and secure storage
- Access controls and internal protocols
- Regular data backups and reviews
Users are reminded that no system achieves complete security and should protect login credentials.
13. Access and correction rights
Users may:
- Request a personal data copy
- Request correction of inaccurate or outdated information
Requests should be directed to support@gellibn.com. Limited fees may apply in certain circumstances.
14. Data retention
Personal data is retained for at least seven years following the last account activity or subscription use for legal and audit purposes.
15. Complaint resolution
Users with concerns should:
- Contact support@gellibn.com
- Await prompt acknowledgment and resolution
- Lodge complaints with the OAIC (Australia) or relevant privacy authority if needed
16. GDPR rights (EU users)
EU-based individuals possess GDPR rights including:
- Access, correction, or deletion of personal data
- Processing restriction or objection
- Data portability
- Supervisory authority complaint lodging
gellibn operates as a processor for customers and controller for its own employees. EU users should contact us or their employer to exercise these rights.
17. Policy changes
The Privacy Policy may be modified, with the latest version maintained on the website. Significant changes trigger email or account notification.
Continued platform usage constitutes acceptance of the revised Privacy Policy.
Contact information
The Fronis Investments Pty Ltd TA gellibn
39 Furlong Street, Broadbeach Waters QLD 4218, Australia
Email:
support@gellibn.com